Explore Our Services

CASE STUDY

From Reactive Pricing to a Revenue Strategy

Independent Boutique Hotel — New York, NY | 81 Rooms

The Situation

The owner had been managing rates manually using gut instinct relying on OTA demand signals. Direct bookings were under 15% of total revenue. The tech stack was a legacy PMS with no integration to their channel manager and a renovation was scheduled.

What We Did

  • Audited market demand from multiple sources to build a complete picture of potential segmentation.
  • Rebuilt their rate strategy around their new guest's ability to purchase accounting for demand fluctuations in the market.
  • Implemented a new tech stack: PMS, RMS and CRS ensuring a simple strategy and few bottlenecks limiting issues for the operations team.

The Result

Hotel improved all key metrics within year 1. Occupancy up 15% to market and ADR up 20% year over year. Market penetration improved 10 points compared to the competition.

"Patrick ensured the hotel was selling before we reopened. He was communicative and easy to work wtih, handling any issues that arose for the team. We were so happy with his performance we contacted him to continue working with the team months later."

— Terrence Lowenberg, owner of The Moore NYC

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What We Offer

We offer a range of services to meet the needs of every client. Have something else in mind? We'd be happy to work with you to create a custom quote.

  • Flexible, expert advice when you need it. Book hourly support across a range of topics—from planning to problem-solving. This focused consultation will help clarify your goals, map out next steps, and identify opportunities for growth.

  • Flexible, expert advice when you need it. Book hourly support across a range of topics—from planning to problem-solving. This focused consultation will help clarify your goals, map out next steps, and identify opportunities for growth.

  • Flexible, expert advice when you need it. Book hourly support across a range of topics—from planning to problem-solving. This focused consultation will help clarify your goals, map out next steps, and identify opportunities for growth.

  • Flexible, expert advice when you need it. Book hourly support across a range of topics—from planning to problem-solving. This focused consultation will help clarify your goals, map out next steps, and identify opportunities for growth.

Our Process

Plan with Purpose

Together, we outline a path forward that’s realistic, strategic, and tailored to your specific needs.

Collaborate Openly

You’re part of the process. We keep communication open and decisions shared—no black boxes or surprises.

Plan with Purpose

Every project is different. We stay flexible and responsive to make sure the process fits your flow—not the other way around.

Plan with Purpose

When we deliver, it’s not just a finished product—it’s a solution you can trust, backed by real care and effort.

Past Project

The Atlas Project

A bold reimagining of a timeless brand.

  • "Creative, reliable, and genuinely passionate about what they do."

    Former Customer

  • "A professional team that delivers on their promises."

    Former Customer

  • "Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others."

    Former Customer

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.